Francesco Lurati is a professor of corporate communication at the Faculty of communication sciences of the Università della Svizzera italiana (USI), Switzerland, where he is also the academic director of both the CAS Communications Management in a Complex Environment and the full-time MS program in Corporate Communication as well as the vice-director of the Institute of Marketing and Communication Management. He performs research in the field of corporate communication, in particular, its impact on corporate strategy, and in the areas of organizational identity, corporate reputation and social responsibility. He was educated as an economist at the University of Fribourg, Switzerland where he received his doctoral degree. He completed a post-doc at the University of California, Riverside. He has also held positions in the public and private sectors, and regularly does consulting in the field of communications management.
Ilaria Juon was born and raised in Lugano. She studied at the Tourism Management School in Bellinzona where she graduated in January 2002. She lived in New York City for one year while completing an internship in the hospitality industry. in April 2002, upon her return to Lugano, she started working for USI and her function as Head of Operations has been instrumental in fostering the growth and success of the part-time executive programs. Ilaria is the so-called "glue" that keeps the program running smoothly from day to day, year to year. Her passions include scuba diving, skiing, hiking, traveling, reading and dog training.
USI Università della Svizzera italiana
CAS Communications Management in a Complex Environment
via Giuseppe Buffi 13 \ CH-6900 Lugano \ Switzerland
phone +41 (0)58 666 46 02